Support: Tech Notes

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Tech note FS1405

Description
FlashStats.acgi is timed out by the web server. [Mac]

Answer
This may happen if you are analyzing a lot of data and it takes longer than the web server allows.

You can overcome this by increasing the timeout setting for WebSTAR or QuidProQuo:

1. Choose "Misc. Settings" from the "Configure" menu in WebSTAR Admin.

2. Increase the "Timeout" value (it's expressed in seconds).

For information about increasing the timeout value for Apache web servers, please see Tech Note FS1348.