Tech note FS1455
Description
Web server returns Internal Server Error.
Answer
If you are running on Linux (or possible some other UNIX varieties), you may see one of the following problems:
- Running FlashStats via the web interface causes the web server to return an error message such as "Internal Server Error."
- Running FlashStats from the command line (eg: ./flashstats.cgi) returns a message like "no such file or directory."
These two symptoms are caused by the same problem.
The problem is that FlashStats was linked with libc6 but the server is only running the older libc5.
The two possible solutions to this problem are to install the libc6 package (glibc6), or to upgrade your server. Upgrading, while more involved, also brings the benefit of installing the latest security patches.
